I applied online. The process took 1 day. I interviewed at Fifth Third (Detroit, MI) in Jan 2014
Interview
I applied online and they called me for a phone interview. They asked basic behavioral interview questions and whether I had a good work ethic. They also asked about my prior work experience and whether I had a high school diploma or college degree. They also asked whether I planned to go to college and study finance or banking. It was an easy interview and the HR person seemed desperate to find someone to fill this position.
Meet with the Branch Manager or Hiring Manager.
Discuss your customer service experience, cash handling skills, and availability.
You may be asked behavioral questions.
overall the interview process was simple, however they did take a few weeks to inform me that I got the job.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer. How did you handle the situation, and what was the outcome?
Very friendly. Met with both branch and regional manager. Questions were what you expect. They both made you feel very welcome. Atmosphere was what you would expect for a bank.
I applied online. I interviewed at Fifth Third in Aug 2022
Interview
Pretty standard process. Mainly behavorial/situational questions. Interviewer seemed kind of new to the interviewing process. He read the questions from a printout and wrote my responses in boxes on the paper.