Customer Relationship Advocate applicants have rated the interview process at Fidelity Investments with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Relationship Advocate roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Fidelity Investments overall takes an average of 26 days.
Common stages of the interview process at Fidelity Investments as a Customer Relationship Advocate according to 1 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Fidelity Investments (Smithfield, RI) in Dec 2023
Interview
Two interviewers, and they asked behavioral questions about customer service. Also they asked about study habits that you have in order to pass licensing. Make sure to stress that you will trust their process.
Interview questions [1]
Question 1
When was a time that you worked with another person from a different, race, religion or background and what did you learn about it ?
First Screening, then one interview with hr rep then one final interview. First two went well as did the last one, but got ghosted and then called about 4 months later telling me i did not get the job.
I interviewed at Fidelity Investments (Smithfield, RI)
Interview
Overall, this was a great interview process. The hiring managers ensured that the final interview was conversational and that I was comfortable throughout it. I also really appreciated how helpful the recruiter was.
Interview questions [1]
Question 1
They asked about a time I experienced good customer service.
I interviewed at Fidelity Investments (Covington, KY)
Interview
2 separate interviews. 1 phone call and 1 zoom meeting. The zoom meeting was with 2 people. Both were very kind and created a welcoming atmosphere. Each one asked unique questions but the conversation involved everyone