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      Fidelity Investments

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      Customer Relationship Advocate Interview

      12 Jun 2020
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Fidelity Investments (Denver, CO) in Jun 2020

      Interview

      Pretty straightforward. Applied online, had a recruiter reach out for a phone screen a few days later. After the phone screen I was asked to complete a personality assessment. After, an interview was scheduled via zoom with two members of the team. Got the offer the following day.

      Interview questions [1]

      Question 1

      Why fidelity?
      Answer question

      Other Customer Relationship Advocate interview reviews for Fidelity Investments

      Customer Relationship Advocate Interview

      3 Jun 2026
      Anonymous interview candidate
      Smithfield, RI
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Fidelity Investments (Smithfield, RI)

      Interview

      Overall, this was a great interview process. The hiring managers ensured that the final interview was conversational and that I was comfortable throughout it. I also really appreciated how helpful the recruiter was.

      Interview questions [1]

      Question 1

      They asked about a time I experienced good customer service.
      Answer question

      Customer Relationship Advocate Interview

      7 May 2026
      Anonymous interview candidate
      Covington, KY
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Fidelity Investments (Covington, KY)

      Interview

      2 separate interviews. 1 phone call and 1 zoom meeting. The zoom meeting was with 2 people. Both were very kind and created a welcoming atmosphere. Each one asked unique questions but the conversation involved everyone
      1

      Customer Relationship Advocate Interview

      8 Apr 2026
      Anonymous interview candidate
      Smithfield, RI
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Fidelity Investments (Smithfield, RI)

      Interview

      The interview process was pretty straight forward. There's the initial phone screen after you apply then they do a credit/background check then you're on to the final interview which is on zoom.

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