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      Fidelis Care

      Part of Centene

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      Member Service Representative Interview

      15 Feb 2018
      Anonymous interview candidate
      Rego Park, NY

      Other Member Service Representative interview reviews for Fidelis Care

      Member Services Representative Interview

      5 Jul 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Fidelis Care (Rego Park, NY) in Feb 2018

      Interview

      The interview was normal. I truly believe that they are only looking for Hispanic candidates but they should state that they are only looking for bilingual applicants and not waste people times. I believe what they are doing is interviewing so it doesn't appear that they are discriminating

      Interview questions [1]

      Question 1

      why do you feel that you are suited for the job?
      1 Answer
      2

      Application

      I applied through an employee referral. I interviewed at Fidelis Care

      Interview

      Was quick, hired me about a week after the interview. I did have a referral so that did help! They were very nice during the interview so it wasn’t too intimidating

      Interview questions [1]

      Question 1

      Strengths and Weaknesses
      Answer question

      Member Service Representative Interview

      26 Jan 2018
      Anonymous interview candidate
      Rego Park, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Fidelis Care (Rego Park, NY) in Dec 2017

      Interview

      Racist Hispanics. The vast majority of the staff are Hispanics. Which isn't a problem for me at all. However, it's VERY CLEAR that management wants to keep it that way. I totally get that these companies have a large Spanish speaking client base, however, it's not even 50%. They assumed I was Latin due to my last name..(common mistake) but when they saw me, you saw the disappointment in their eyes. I don't even think I saw any Asian or African Americans. Just white and brown Hispanics... that's it! I think they need to be investigated for equal opportunity violations. I will begin the process soon.

      Interview questions [1]

      Question 1

      In your own words, how would your previous experience help you be successful in this role?
      Answer question
      4