The first interview was scheduled and confirmed as a phone interview. I was at home, ready for a phone call. No phone call. Two days latter I was emailed explaining there was a "scheduling mix-up". A second phone interview was confirmed with two employees. I did receive a call this time, but with only one of the employees. The interview was fairly standard, with a mix of general questions about my work history, how I would explain a great customer service experience, etc. A panel interview was scheduled, and went fairly smooth. I was told before the interview that they were looking for was a good personality fit more than skills. However, my skills were tested. They provided me with a computer and told me that they can't seem to access Gmail. They had disabled the NIC and changed some of the configuration settings. I was able to quickly breeze through this portion while explaining what I was doing. This interview was with the employees I would mainly be working with. There were questions about my skills and discussion about what the ideal candidate would contribute to the company (automation and increasing efficiency were noted as important due to the high workload). I asked what the most important values of the company were. The answer was Growth and Initiative. This may be why there are so many comments in the Glassdoor.com review for Logos and Faithlife about a lack of organization. The company is growing very fast and I was told that every employee is expected to take initiative without direction to do what the company needs. I received a second panel interview, this time with supervisory staff within the IT department. It was the most awkward, unprofessional interview I've ever had. Two of the employees started the interview stating that the third one should be there soon. They did not have questions prepared, had a relaxed but closed posture, and came up with some odd questions like who my IT superheros were. The third employee came in part way through the interview and asked some of the same questions I had already answered. They were not making much eye contact, with their eyes wandering around the room. There were multiple pauses with "umm...let me see" while they tried to think of questions to ask. I was asked questions about what my current favorite book is, my favorite hobby, etc. I was also asked to 'sell' how to fish to them, because it is my favorite hobby. It felt awkward because there were random questions which did not directly relate to customer service. I was asked about my most recent position, which was not where most of my experience was gained. Even though I explained this, it was if they had not read my cover letter or resume, nor did they seem interested in my relevant customer service experience providing IT support. I was also asked if I watched the Seahawks. I am not a Seahawks fan, so when I answered no, I was belittled and given an explanation of what a team was, relating the Seahawks team to what they strive for at Faithlife, as if I did not understand the concept of a team and being a team player. When I was allowed to ask some questions, I asked the same question about values I had asked in the first interview. This time, I was told that all the values were important...but then they tried to list the values and couldn't remember them. I jokingly said "You forgot your hoagies" and they failed to convey that they truly understood the importance of the values. One of the employees said they stay up at night worrying about how they can provide great customer service to the internal staff and rambled about needing to improve upon the values. The values are Honesty, Openness, Awesomeness, Growth, Initiative, Elegance, and Shipping (HOAGIES). From what I gathered during the interview, Faithlife has focused on Growth and Initiative. My impression from the second interview was that they wanted someone who would 'fit in' with their clique, while still being someone who had the skills and personality to provide great customer service. After reading reviews for Logos and Faithlife on Glassdoor, and being part of the interview process, I get the feeling that it is far from a Christian workplace, but more of a cut-throat money machine. Those who fit in and sell their ideas likely grow within the company. I sensed a lack of organization and leadership along with a fear that you must be innovative and take initiative if you want to keep your job.