Simple, I was asked about my experience and if I meet the computer requirements. I was also asked to screenshot my speed test and also perform a typing test while I shared my screen with the interviewer
I applied online. The process took 6 days. I interviewed at FH Cann & Associates (Houston, TX) in Nov 2024
Interview
Fast and not very many questions asked. Did remote interview through teams with 100 other people in room as well. Did speed test and pretty much was hired next day
I applied online. I interviewed at FH Cann & Associates in May 2024
Interview
Quick and a teams meeting well organized. Pull into a separate teams if picked. Interviewer straight forward . Easy interview with previous customer service experience. Really enjoyed interview . Have to understand role in job may have a revolving door
Interview questions [1]
Question 1
Name a time when you had to de escalate a phone call