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      Equity Residential

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      Customer Service and Sales Representative Interview

      9 Feb 2017
      Anonymous employee
      Scottsdale, AZ

      Other Customer Service and Sales Representative interview reviews for Equity Residential

      Customer Service and Sales Representative Interview

      26 Jul 2018
      Anonymous employee
      Scottsdale, AZ
      Accepted offer
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Equity Residential (Scottsdale, AZ) in Jun 2015

      Interview

      BEHAVIORAL INTERVIEW - be prepared to answer "Tell me about a time..." questions. Hard to come up with answers for that kind of stuff on the fly. Best to be prepared.

      Interview questions [1]

      Question 1

      Tell me about a time when the situation was unclear and you had to make a decision. How did that go? Tell me about a time when you had to deal with a difficult customer and what did you do to save that. Tell me about your personal brand.
      Answer question
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Equity Residential (Scottsdale, AZ)

      Interview

      Equity finds a lot of people at job fairs. Bring a resume and be prepared for on the spot preliminary interview. Dress for success. You cannot have a criminal record of any kind and you should know all your previous employers, home addresses etc.

      Interview questions [1]

      Question 1

      STAR questions. Describe a time when you encountered a customer who was upset and turned the situation around.
      1 Answer