I applied online. The process took 1 week. I interviewed at Equinox (Brooklyn, NY) in May 2016
Interview
I applied for front desk associate for a new club opening in New York. The process was very laid back. I think I applied one day during the week and received an email maybe a day or two later asking to come in for an interview. Don't know if it was because it was for a new club because of the such short turn around. They asked to come in business casual for the interview which I did. I don't remember the specific questions but it was super laid back and actually felt over prepared. I interviewed with the Assistant General Manager for the club. She ended up offering me the position right there on the spot. I will admit their pay offer is pretty horrible for such a successful company. Luckily it's only a side job for me but something to consider for others.
Other Front Desk Associate interview reviews for Equinox
Quick on the phone screen then one in-person interview. The phone screen was asking about who you are, interest and baseline experience. In person is more about what you would be a good fit, interest within the industry, and scheduling.
It was a straightforward, single interview with the manager. Nothing hard just the basic interview questions and questions about your past experience in customer service. It was easy and not threatening
The interview process felt like a conversation, yes it is important to talk about professional skills but I liked that they also focused on you as a person in the process.