Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Enterprise Mobility

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Enterprise Mobility reviews | Enterprise Mobility jobs | Enterprise Mobility salaries | Enterprise Mobility benefits | Enterprise Mobility conversations
      Enterprise Mobility interviewsEnterprise Mobility Customer Service Representative interviewsEnterprise Mobility interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      2 Aug 2009
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Enterprise Mobility in Jul 2008

      Interview

      I applied online for a customer service representative position with Enterprise Rent-a-Car. I was contacted a few days later by a recruiter, who told me that she liked my resume and would like for me to come in for an interview. I went in for the interview, where I was asked mainly frequently-asked interview questions. These included: if my friends could use 3 words to describe me, what would they use? Give an example of where you encountered a problem, and the steps that you used to solve it. Where do you see yourself in 5 years? Why do you want to work at Enterprise? etc.

      Interview questions [2]

      Question 1

      Give an example of a time at work where you encountered an unexpected problem, and how did you go about solving it?
      Answer question

      Question 2

      What are your 3 biggest weaknesses?
      Answer question

      Other Customer Service Representative interview reviews for Enterprise Mobility

      Customer Service Representative Interview

      8 Jan 2026
      Anonymous employee
      Traverse City, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Enterprise Mobility (Traverse City, MI)

      Interview

      I interviewed with the Branch Manager and Regional Director. The interview covered basic questions mostly focused on customer service experiences. It lasted a little less than an hour, and everyone was very kind.

      Interview questions [1]

      Question 1

      What does good customer service mean to you.
      Answer question

      Customer Service Representative (CSR) Interview

      8 Oct 2025
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility (Phoenix, AZ)

      Interview

      Initial was ok but face to face was very judgmental and reminded of an interrogation. Not sure what they were looking for exactly. I answered the questions but I guess not good enough and I know I have great experience.

      Interview questions [1]

      Question 1

      Tell me about a time you helped a customer who was angry.
      Answer question

      Customer Service Representative Interview

      8 Sept 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through university. I interviewed at Enterprise Mobility

      Interview

      Straightforward at one of their offices. A good chat around job role and my CV. Spoke about my customer service skills and the culture of the company. Area manager and manager of branch interviewed me.

      Interview questions [1]

      Question 1

      Experience in customer service previously. Some scenario based questions.
      Answer question