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      Emma

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      Customer Service Specialist Interview

      28 Apr 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Emma in Mar 2021

      Interview

      It was so LONG. It started with a 45-minute interview with the head of the department, where he asked about my experience and did a brainteaser. A week later I spoke to the VP of the department for one hour, where he asked very similar questions. Then I was invited to a recruitment day which lasted 3 hours. There was a presentation and then 2 back to back interviews. Again, they asked very similar questions about my experience, and how I work. After that, I was rejected and never got any feedback on why. I thought this was really bad after I invested a lot of time and effort.

      Interview questions [1]

      Question 1

      - How many mattresses are sold in the UK in the month of June? - How many mattresses are sold per year in Germany? - How would you go about opening a new call center? - Brainteaser about sheep and one about crossing the bridge - Tell me about yourself - In every interview they ask how you deal with prioritisation of tasks
      Answer question

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