This interview process was choppy and unprofessional. With almost 10 years of operations management experience in Food Service, I applied for the General Manager (store manager) position for the new Headland Store. This is a franchised location owned by the Smiths Hardware owner + Crumbl Cookie Owner. The initial interview poses a few red flags. It seemed they didn’t know what they were really doing and were not asking the right questions. They didn’t ask me anything about my leadership style, how I might develop a team, anything along those lines. I chalked it up to ownership immaturity. They contacted me a few days later saying they would love to take me out to dinner, offer me the job and talk some more. This was cancelled shortly after due a family emergency on their side. There was no follow up after from them. I followed up twice and was ghosted. Definite red flags in communication + understanding of true franchise ownership.