HR screening is performed over Teams by someone who keeps their camera off, clearly reads from a checklist with no understanding or background of what that checklist entails, and doesn’t seem to have the energy nor the desire to converse with candidates to evaluate them further. Instead, they respond with a yes, no, ok, or with another written question. Definitely a waste of my time and the screen would be better served being run by AI.
I applied online. The process took 3 days. I interviewed at ECHO Health (Westlake, OH) in Jan 2019
Interview
Received email from Customer Service Manager regarding impressive resume and was asked to provide availability for phone interview. Received phone call approximately two days later. Never got the name of the person who called or anything else for that matter as the entire interview was muffled and sounded as though the caller was inside of her car rustling papers and trying to conduct an interview while on speakerphone. I heard about three to five words out of every question asked and tried to make the best of it, and mind you the call lasted about 15 minutes. Who makes an interview call on a shoddy speakerphone? Why weren’t they prepared? It seems as though they don’t show respect for incoming employees, but do expect their employees to give their all to the company. This was made clear by the interviewer stating although few, their employees give their “blood, sweat, and tears” to the company. No thank you, next.
Interview questions [1]
Question 1
Explain a time you had a difficult customer and how you handled the call? (Possibly the question as interview was muffled and unprofessional)
I applied through a recruiter. The process took 3 weeks. I interviewed at ECHO Health (Westlake, OH) in Apr 2018
Interview
One hour phone call with business unit manager. 90 minute on site with same manager, 1 DBA and CEO, CIO, CTO (on conference call). Before onsite interview had to take a 3rd party online test. These tests are usually worthless as was this one. The C#.NET asked about so much minutiuae and items that I know are not being used in any business. Still scored in upper 80's, but guessed at a lot since it was timed. Worthless. They also hire by "concensus", meaning if one person doesn't like you, you're out of the running. Not to say I had a chip on my shoulder, but I answered every techincal question they had with real world experience.
Interview questions [1]
Question 1
How do manage working on something that has a deadline, but are pulled away to address a priority problem.