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      Docusign

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      Account Manager Interview

      22 Oct 2020
      Anonymous interview candidate
      Seattle, WA
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Docusign (Seattle, WA) in Mar 2020

      Interview

      This has been the worst interviewing process I have ever experienced. I was referred to an Account Manager position in February 7, 2020 and contacted for a phone screen by a recruiter. It took two follow-up emails from me to get the interview scheduled, followed by a same-day cancellation, and 3 more follow-up emails to finally get the phone screen scheduled for March 3. I then interviewed with a manager of the team on March 6 and went through a full loop on March 12. During the interview I was told they were rethinking headcount and that they'd know more in a week, so I decided to give them some time to get back me. After a week and a half, I followed up with the recruiter. I was told he would have more information at the end of the month. I will make a very long story short here: Over the next FOUR MONTHS, I was strung along by the recruiter who would schedule calls to provide me with an update then be either 10+ minutes late or a no-show. He told me the best way to get ahold of him was via text, but that only led to more no-responses. The last response I received from him was on June 23, saying there was still no update. On July 24, I got an automated response from DocuSign's system: "Regarding your application for Docusign" with a typical response you would receive after submitting an application and then never hearing back... "We received lots of applicants... we're moving forward with someone else..." blah, blah, blah. I tried to reach out to the recruiter a few more times but, of course, no response. Only because I have multiple friends who work at DocuSign and love it, I went against my better judgement and was referred to another position on the Partnerships team. Things progressed much more smoothly and timely, but after my final interview loop last week I followed up with the recruiter on Friday (and then again on Tuesday after no response) asking if she knew when the team was expected to make a decision since I had a pending offer I needed to respond to by Wednesday. I received: "I am hopeful we will have next steps identified in the next few days." Not at all helpful. I have no doubt once you are in at DocuSign things are wonderful, but, once again, this has been the worst interviewing process I have ever experienced.

      Interview questions [1]

      Question 1

      What interests you in this position?
      Answer question
      1
      avatar
      Docusign response
      5y
      Thanks for sharing your thoughts. We'd like to understand more about your experience. Please reach out to our VP of Recruiting, Nic Jagoe, at Nic.Jagoe@docusign.com if you are comfortable sharing more details.

      Other Account Manager interview reviews for Docusign

      Account Manager Interview

      21 Mar 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. I interviewed at Docusign

      Interview

      Over five rounds - drawn out over six months - timeline for hire changed 4+ times - recruiting made false promises - after six months of interviews, I received a generic email response saying I didn't get the role - never experienced a more disorganized and drawn out process in my career. You'd think a company of this size and stature would have more composure and empathy.

      Interview questions [1]

      Question 1

      - Why Docusign? - Tell me about what previous managers would say about you - What would your teammates say about you? - Previous quota attainment
      Answer question
      1

      Account Manager Interview

      30 Dec 2025
      Anonymous interview candidate
      São Paulo, São Paulo
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Docusign (São Paulo, São Paulo)

      Interview

      Normalmente as vagas abertas já possuem alguma indicação, eles levam muito isso em consideração, então quando você não é indicação, acontece a primeira conversa com RH, e não se tem mais retorno.

      Interview questions [1]

      Question 1

      Casos de sucesso em trabalhos anteriores, metas superadas...
      Answer question

      Account Manager Interview

      31 Jul 2024
      Anonymous interview candidate
      Dallas, TX
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Docusign (Dallas, TX)

      Interview

      It was an okay experience. The questions were pretty standard. They made it seem like I was a perfect fit for the role but then didnt get it. Pretty vague as to why I didnt get an offer

      Interview questions [1]

      Question 1

      tell me why you want to work here
      Answer question

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