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      Docent Health

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      Virtual Docent Interview

      2 Oct 2019
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Docent Health

      Interview

      I applied online and heard back rather quickly. A phone screen was set up and went well. I was moved to the next stage, which was being sent a document with several questions faced by people in this role, to see how I would answer them and to test my writing skills. The first version of the document was horribly formatted, and I was unable to complete the test in the time required. I was sent a second document, equally poorly formatted but I was able to fix it enough to complete the exercise. I was moved on to the next phase, which was a mock call to see how I would handle a typical call for the group. This stage was easy, and I was moved on to a final interview. The final interview was virtual, with two members of the team and went well. I was told they were in a rush to hire someone, and I would be hearing back soon. I should note that each stage of this process was within days of the others, and they seemed truly in a rush to hire someone. That's when the wheels fell off. I emailed a week after the final interview and was told the start date for the position had been pushed back, but that they would be in touch soon. This was the first red flag. Having worked for a startup this either means a contract was lost, didn't come through, or the burn rate is exceeding funding. The second was after the rush to get me to complete each step, to have sudden radio silence from their side made me begin to think this was not the opportunity was not for me. I emailed my contacts telling them I was removing myself from the process. I was asked if I wanted to have a phone call to discuss the current situation with the company, which made me feel my suspicions about the company were indeed true and to help them with their recruiting process. I wrote them back a quick note, and declined the option of a phone call.

      Interview questions [1]

      Question 1

      How do you deal with a difficult person etc
      Answer question
      1

      Other Virtual Docent interview reviews for Docent Health

      Virtual Docent Interview

      1 Jul 2019
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Docent Health (New York, NY) in Jun 2019

      Interview

      Interviewing process was very informative. The manager I was working with was very responsive and helpful. I had three interview scenarios; first was the typical phone conversation, second was an exercise done on Word and last was a mock phone call conversation. After the mock call I was told it went well and it seemed to have been going in my favor that was until I tried to relate the job to myself in hopes that would make me a stronger candidate. They found out I had a child and after that point I received an email that informed me I was not getting the job and never received an explanation as to why even after I had asked for one. I was disappointed to learn that especially if I didn’t receive the job because I have a child.

      Interview questions [1]

      Question 1

      Explain a time when you had a conflict with a customer/patient (something similar to that not word for word)
      Answer question
      1
      avatar
      Docent Health response
      6y
      Thank you for applying and taking the time to go through these interview steps with us. We usually receive several hundred applications for each posting and unfortunately cannot provide feedback to our candidates who don't move forward in the process. Docent Health is a very family friendly work environment. 40% of our team members are parents with children at home or are currently expecting. We provide a generous family leave policy and a flexible work environment. We even have a communication board at work just for family pics of kids and pets. ❤️ Great team members come from all walks of life and we would never exclude someone from consideration because they were a parent.

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