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      DocPlanner

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      Junior Customer Care Specialist Interview

      30 Jul 2025
      Anonymous employee
      Accepted offer
      Positive experience

      Other Junior Customer Care Specialist interview reviews for DocPlanner

      Junior Customer Care Specialist Interview

      1 Aug 2025
      Anonymous employee
      Warsaw, Masovia
      Accepted offer
      Easy interview

      Application

      I interviewed at DocPlanner

      Interview

      All process was easy and nicely done - i felt guided all the way. I got all the information I needed, although Miss Martyna was really nice, kind and communicative. Also I got e-mail or phone response really fast.

      Interview questions [1]

      Question 1

      How I see my job in the future.
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at DocPlanner (Warsaw, Masovia) in Jul 2025

      Interview

      I found the job offer for this position on LinkedIn. I applied with my CV, and after a week I received a reply with an invitation to the next step, which was a 30-minute phone call. Step by step, I was always reassured by the recruiter and never felt left on standby. I was informed that the process between each stage could take up to a week, but in reality, I received updates as early as the next working day. After the phone call, there were two more video interviews with team leaders and a coworker, during which I was asked about my experience, customer approach, skills, and more. Every stage of the process was professionally organized, and the people I spoke with were incredibly friendly and supportive. It was truly a pleasure to take part in this recruitment process, thank you!

      Interview questions [1]

      Question 1

      What is the worst and the best type of customer for you
      Answer question

      Junior Customer Care Specialist Interview

      2 Nov 2023
      Anonymous employee
      Warsaw, Masovia
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at DocPlanner (Warsaw, Masovia) in Oct 2023

      Interview

      Whole recruitment process consisted of three stages. The first one was the phonecall with recruiter. During the second stage I met the leader of my team and one of my workmates. The last meeting was interview with the manager of Customer Care Department and People Experience Business Partner. Overall I'm satisfied with how the process looked. During every stage I felt like I'm already the part of the team. Each of people met was caring, interviews were less stressing than I've thought they would be.

      Interview questions [1]

      Question 1

      You stated that personal development is important for you in the workplace. What do you mean by that?
      Answer question