Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Dobbies

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Dobbies reviews | Dobbies jobs | Dobbies salaries | Dobbies benefits
      Dobbies interviewsDobbies Customer Advisor interviewsDobbies interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Advisor Interview

      18 Jun 2025
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Advisor interview reviews for Dobbies

      Customer Advisor Interview

      16 Oct 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Dobbies in Oct 2017

      Easy interview

      Application

      I interviewed at Dobbies

      Interview

      I received an email invitation to attend an interview with a set date and time. I don't personally like being given a set time for an interview without communication or a choice but I know some places do this. I arrived for the interview early and a colleague told me to wait near checkout. It was quite busy and a few customers mistook me for a manager which was fine but it was awkward and I was left waiting for 10 minutes without anything being said. The colleague noticed and tried to radio in the manager but they didn't respond so I was still waiting until they arrived, Unfortunately this is where I was a bit disappointed... The manager apologised for the delay as I 'hadn't confirmed the interview'. The email I received did not ask for confirmation, it just stated a date and time with no links or further information. I tried to apologies and explain as we walked to the interview but they ignored me and didn't take any accountability or notice to this. Not just that but the interview was in the middle of the cafe. I'm use to interviews being in an office but it wasn't too bad though a cafe is easily distracting and since it's a public space, it's not quiet or private enough for an interview and I felt a bit overwhelmed, though I pushed on. Still, to not acknowledge my apologies or concerns about a situation I had no knowledge of felt very dismissive and unprofessional.

      Interview questions [1]

      Question 1

      What hours are you able to work.
      Answer question

      Interview

      It was a very formal interview. I went to the shop where I was asked the very basic questions. Although manager was polite and friendly which made the process easier. Overall I had a good experience,

      Interview questions [2]

      Question 1

      why do you want to work for us?
      Answer question

      Question 2

      What is good customer service to you?
      Answer question