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      Dillard's

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      Customer Service Associate Interview

      7 Apr 2025
      Anonymous employee
      Little Rock, AR
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Dillard's (Little Rock, AR) in Aug 2021

      Interview

      The interview process was straightforward, I talked with one of the ASM's (Assistant Store Manager) for maybe 30 minutes. After that interview, I was invited for an interview with the store manager.

      Interview questions [1]

      Question 1

      They asked me if I knew anything about Dillard's.
      Answer question

      Other Customer Service Associate interview reviews for Dillard's

      Customer Service Associate Interview

      13 Jan 2018
      Anonymous employee
      Jacksonville, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Dillard's (Jacksonville, FL) in Aug 2017

      Interview

      Interview was easy, all I was told was my availability. Been notified the store had enough of store associates. They've offered me dock position. Though they have never spoke of anything relating to clean and do custodian work.

      Interview questions [1]

      Question 1

      What is your availability?
      1 Answer

      Customer Service Associate Interview

      18 May 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Dillard's

      Interview

      I had 2 interviews. Both were easy going in a warm and friendly environment but you could easily tell how busy the store was. I was offered the job at the second interview. You need to know going into the interview where in the store you want to work.

      Interview questions [1]

      Question 1

      Lots of questions about customer relations, what you would do with down time at work and team involvement.
      Answer question
      2

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