Glassdoor users rated their interview experience at Dialog Direct as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Representative and rated their interviews as the hardest, whereas interviews for Customer Service Representative and roles were rated as the easiest.
The hiring process at Dialog Direct takes an average of 2 days when considering 1 user submitted interviews across all job titles. Candidates applying for Customer Service Representative had the quickest hiring process (on average 2 days), whereas Customer Service Representative roles had the slowest hiring process (on average 2 days).
I applied online. The process took 1 day. I interviewed at Dialog Direct (Troy, MI) in Feb 2021
Interview
Very fast, and quick. Basically got the job as soon as I sat down. No need for experience. Be sure to dress nice, and drink water there is a bit of a wait in the lobby.
I applied online. The process took 4 days. I interviewed at Dialog Direct (Monroe, LA) in Dec 2021
Interview
After applying through Indeed, I was directed to an online CRM-based software skills assessment, then on to a downloadable PC/Network check tool. After completing the required assessments, I received a Zoom invite to a group interview being held the next afternoon. There appeared to be about 15-20 people in attendance. The host explained some things about the company and role [Dialog Direct (which is owned by Qualfon), is a BPO company that provides customer service outsourcing and call center solutions, among other things, and the role was a temporary healthcare customer service position]. Afterward, she began going down the roster of applicants and asking each one the same 2-3 questions, mostly regarding remote work experience, availability, and some sort of question about their last role. Within the next 24 hours, I was sent onboarding paperwork, with the request that I complete it immediately. This process moved quite quickly--from application to onboarding over the course of one week, and the official start of training the following Monday. It was incredibly quick and easy, and I would recommend giving it a try if you can handle 50-70 calls/day. ⁕ Most notable (IMO): (1) Company made it clear that the end of the temp role would not necessarily be the end of our employment there; When the job ended abruptly less than 60 days later, I was offered a choice between 2 other roles that same day. (2) I had been working a bit over a week when background check results arrived. I had a felony record from some nonviolent offenses a few years prior, and had been seeking employment off and on for 2 years. Though I had always been honest and upfront about the conviction, I'd had multiples offers rescinded with zero opportunity to tell my story by companies who claimed to review background issues on a case-by-case basis. Dialog Direct/Qualfon gave me a chance when no one else would.
I applied online. The process took 3 days. I interviewed at Dialog Direct in Nov 2022
Interview
the interview process was usual the thing for me it look a bit suspicious but i dont know. it seems legit and i will submit everything they ask for. Pay is supposed to be 15 /hr I got a job offer and accepted it. now they asking fo fill out Onboarding Paperwork - from Successfactors Background Check needs initiated - from Choicescreening Work From Home Contract from Adobesign. im not aware of the hiring process or if this companies are really legal or legit somebody could tell?=