I applied online. The process took 5 months. I interviewed at Delta Air Lines (Atlanta, GA) in May 2023
Interview
The entire application process is pretty long as you will take a series of assessments before your in-person interview is even offered. There's a personality assessment which you must "pass" to even get the next assessment. Afterwards you complete flight attendant based questions to test your knowledge of customer care and safety procedures. If you are successful with those you have a virtual interview where you pre-record you answers to about 5 questions.(PLEASE DRESS FOR SUCCESS)
Interview questions [1]
Question 1
Q: Name a time you showed exceptional customer service.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
Application
I interviewed at Delta Air Lines (Atlanta, GA)
Interview
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.