I applied online. I interviewed at Delta Air Lines in Aug 2015
Interview
I made it to round 2 of the interview process- the video interview. There's no one on the screen with you, so you can take as long as you want or examine as many of the practice questions as you want. After using Glassdoor, I had the questions written down, so for the practice questions, I would ignore the "practice question" and answer as if I had just been asked one of the possible questions I pulled off Glassdoor. This was very helpful, as I was able to work any of my nerves out, and watch my response back. You cannot watch your response back when you start the actual interview, however.
Interview questions [1]
Question 1
Tell us about a situation you took initiative on the job. What was the situation, what actions did you take, and what were the results?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?