I applied online. I interviewed at Delta Air Lines (Austin, TX) in Sept 2015
Interview
This was my second time applying for this position. The first time I applied and did the online interview through HireVue and then they cancelled the job posting. About 6 months later a similar position came up (first was seasonal, this was not) and I applied for that position. Submitted the online application and took some evaluation test. Then I got an email to schedule a face to face interview at the airport. I emailed back with my preferences for time slots and they wrote me back confirming. I showed up to the airport about 15 min early and was surprised that I was the only one for that interview time slot because other people on here have had group interviews for this position. That means they only interviewed around 8 people if there was only one person per time slot. Two people were interviewing me. Similar to other interviews I've had where they have written questions they have to ask word for word and they have to document your answer so be sure to answer in STAR format because on their evaluation paper they have a section for Situation, Action, and Result that they have to write something for. I read that each airport schedules their Ready Reserve staff differently so what they do at my airport would've been helpful ahead of time. I found out they work their Ready Reserve a minimum of 20 hours per week. I have friend at another airport that only works 32 hours per month. I'm still waiting to hear back and will update when I do.
Interview questions [1]
Question 1
There were 5 questions, very similar to others I've seen on here. One was about ethics and doing the right thing - a time you saw a coworker doing something wrong and what did you do. One was about commitment to customer service - a time you went above and beyond for a customer. One was about commitment to getting a job done even when it requires extra effort than usual. One was about flexibility - a time you had to stop what you were doing and focus on doing something else with a higher priority (or something like that). One about Problem Solving/Decision Making - situation where you had to make a decision when you didn’t have a lot of information and couldn’t consult with your peers or supervisors.
I applied online. The process took 2 months. I interviewed at Delta Air Lines (Cincinnati, OH)
Interview
2 steps: a video record interview where you get to record yourself answering questions and an in person interview at the airport where you will be working. Post Covid it was done as a group interview but each individual get to present themself.
I applied online. The process took 5 months. I interviewed at Delta Air Lines (Austin, TX) in Sept 2019
Interview
Applied for CSA position in May 2019. Got a email and phone call about job Interview in September 2019. Went to interview, got the job offer the same day contingent on Drug test, background screening, fingerprinting and Physical Test. 3 weeks later got a email that everything cleared and a start date. The process from the time I applied until when someone cintacted me for an interview was 4 months
Applied 05/2019
Interviewed 09/19
Background Check took 3 weeks which they tell you
Start Date 10/19
Interview questions [1]
Question 1
Q: Describe a time at your previous employer where you had to work in a difficult situation.
Q:Give an example of a time where you were in a high stress or high pressure situation. What was the situation? What actions did you take and what were the results?
Q:Name a time a co worker was no holding up to brand standards. What did you do & how did you handle it
Q:Name a time you had to work in a challenging team environment?
I applied online. I interviewed at Delta Air Lines (Fayetteville, NC) in Mar 2019
Interview
Multiple phases; initial step was by webcam via app called HireVue. There was a five question interview. Questions are recorded and can be deleted and re-recorded as many times as you would like.