I applied online. I interviewed at Delta Air Lines
Interview
I have not yet had my F2F. I have just gone though the video portion and the language review for French speakers. I applied in early January and almost immediately received an email that my application had been forwarded to the talent acquisition team and would be contacted shortly. About 3 weeks later I received an e-mail to do the online interview. Once I submitted that it was probably another two weeks when I received the invitation to do the language assessment. I completed the language assessment on Saturday and received a call from Delta yesterday (Monday) I missed the call but they left a message saying they would call back today. Fingers crossed!
Interview questions [1]
Question 1
Tell us about a time when you saw an employee doing something that they should not have been doing. What was the situation and how did you handle it.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?