I applied online. The process took 4 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Feb 2015
Interview
Application, Assessment, Video Interview, Phone Screening, Face 2 Face - CJO
From what I understand, there were at least 200,000 applicants of which 8,000 were chosen to be be interviewed. Of the 8,000, 2,000 will be hired. It's an honor to be requested for a F2F with Delta. They're interviewing process is extremely picky. They're are some FA's with other airlines that can't seem to get a F2F with Delta.
Interview questions [1]
Question 1
Name a time when you had to work through a difficult situation at work. What was the situation, Task, Assessment and Result?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?