I applied online. The process took 2 weeks. I interviewed at Delta Air Lines in Jan 2015
Interview
I applied online. Completed the assessment test the same day. Two days laters took the one-way video interview. I was invited to Atlanta for the face 2 face where 65 people showed up. They hired 4 guys and 1 girl, all had a second language. Many professional people were there I was surprised at the narrow field in which they chose. I have a decade of HR experience...... they left quality talent on the table. The flight home was had all older FA's with seniority and really poor attitudes. Maybe Delta is just too big......
Interview questions [1]
Question 1
Explain a personal or professional goal that disappointed me and why?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?