I applied online. The process took 3 weeks. I interviewed at Delta Air Lines
Interview
First applied online. Two weeks later I received an e-mail requesting I take an online interview (one-way). A few days later I received a phone call, in which they discussed uniform requirements and a bit about the position. At the end of the conversation I was told I was invited to a F2F.
I received an e-mail to confirm a date ( roughly a week after). I picked the morning session, which began at 7:30am. We were given clear folders to supply our printed applications and passport in, which we handed over. Split in to three groups, we rotated between the informational session, "fireside" chat and one-on-one interviews. I was Group C, so I began in the info session. Here we did a small intro - name, where from and current job. Two FA's then gave us a rundown on training, uniforms, pay, seniority, etc. Next was the fireside chat. We sat in a circle and were handed cards with questions (ie - if you could travel anywhere, where would it be?; what does being a FA mean? etc). Last were the in person. There are two interviewers - one FA and one HR rep. Questions were much like those already mentioned on here, I felt fairly comfortable and easily answered.
After all is done, they read off the names of those who made it. It sounded like those chosen had a second language - even though the group was very mixed. They chose about 8. A few day s later I received the TBNT e-mail.
Interview questions [1]
Question 1
The most difficult question was: Name a time you were asked to do something unethical
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.