I applied online. The process took 4 weeks. I interviewed at Delta Air Lines (Baltimore, MD) in May 2018
Interview
I completed an online application. I was then invited to complete an online interview using Hirevue. The online interview opportunity occurred within 48 hours of submitting the application online. The online interview asked 3 to 4 questions using the STAR method. Within a couple of weeks, I received an email inviting me for a face to face interview at a hotel near the airport. I was assigned a interview group about 3 to 4 days away from the date of notification. I was the first person to arrive, so I was the first person to be called back. Prior to being called back for a 1 on 1, all of the applicants sat in a room for approximately 40 minutes. We were supposed to watch a video, but due to wifi difficulties, the manager just shared his 25 year experience with Delta.
Interview questions [1]
Question 1
1. Give an example of a time customer was upset and how you reacted to the situation.
2. Give an example of a time when you went above and beyond for a customer.
3. Give an example of a time when there was a safety issue at work. How did you handle it?
I applied online. I interviewed at Delta Air Lines (Milwaukee, WI) in Apr 2021
Interview
The interview process was very organized - they gave a presentation to the small group of interviewees, and then pulled each person aside one by one for individual interviews. They asked four questions in total, and left time to ask questions at the end.
Interview questions [1]
Question 1
Describe a time when you went above and beyond in customer service.
I applied online. The process took 3 weeks. I interviewed at Delta Air Lines (Columbus, OH)
Interview
I filled out an online application within two weeks I received an email to set up a F2F interview. The times email to me conflicted with my current work schedule so I emailed them to let them know and I got no response in return. A couple weeks later I got another email with a day and time that worked best for me. I got to my interview about 11:20 and finished by 11:50. They have you watch a brief video explaining the foundation of Delta then proceed to ask 6 questions and give you brief information on the position you've applied for.
Interview questions [2]
Question 1
Name a time when you were in a high stress situation and you had to handle it on your own,