I applied online. The process took 2 weeks. I interviewed at Definity (Toronto, ON) in Sept 2025
Interview
Virtual interview, 5-6 questions. Can re-record the answers and proceed to next question, they declare to use AI with this screening.
Why Definity? What is customer service? Received email for stage 1 interview within 1-3 weeks
I applied online. The process took 4 weeks. I interviewed at Definity
Interview
I was invited for a phone screening interview with an HR representative and then a Microsoft Teams interview with two regional leaders. It was a typical interview where questions were mostly about character and soft skills.