A recruiter reached out due to my extensive background not only in higher education, but in this particular role. I've worked this same role for several years, so I was expecting a very straightforward and, dare I say, "easy" process. Boy, did DeVry's true colors show.
Similar to how many sales managers refuse to hire people with experience because they can't mold them into different people, DeVry doesn't want anyone with industry experience. They need bright-eyed and bushy-tailed salespeople to push their product. This is exactly why they have such a shady reputation in the industry and with students. Selling your institution is one thing every school needs people for, but pushing the institution to the point of being uncomfortable will turn away any student. It's a fine line that this school doesn't understand. They truly don't care if someone's situation doesn't call for enrolling that very day - everyone who requests information is a mark. Every single one. When asked how I'd deal with a common issue when looking into higher education, specifically the FAFSA and funding options, my answer wasn't sufficient for the interviewers. Apparently, I should have pushed back, rather than accepting that the dollars didn't make sense. Which happens often - again, I have extensive experience in the field and have seen quite a few objections. The role-play they initiated is one I've had with a genuine student. The real-world solution was pushing enrollment by a month and solving the issue. This student ended up graduating with honors. For the purpose of the role-play, however, pushing a start date was extremely taboo. They want and need people who push students to start school when they're not ready, and it's a genuine shame to see.
If you're looking to enter higher education, DeVry will give you a terrible idea of what it entails. These folks are glorified car salesmen and expect you to act as such. If you're already in the industry and are looking to change, PLEASE trust me when I say that it's not a change you want to make. Not to this school. Good luck - if you choose to work for DeVry, you'll almost certainly need it.