DKS Associates interview questions

I applied online for the Marketing Coordinator role at DKS. The first step was a call with the Director of Marketing. The call went well. Within a week, I received a request for a video interview with the Director of Marketing and a couple members of the Marketing Team. While I unfortunately had some technical difficulties, I felt the overall conversation went well. I followed up a couple times after the interview and, now, a few weeks later, still haven’t heard back. At this point, I’m assuming I didn’t get the role. I enjoyed speaking with the team and this seems like a great company to work and grow with. My only feedback to improve the process would be on the side of recruiter communication. Recruiter emails come from from an obscure email address, which cause some (not all) messages to go to my junk mail. After I discovered this, I began checking my junk mail but it did make me look unprepared when there was a last minute scheduling change that I missed due to this. Also, I wish I had received any kind of update after my follow ups. Even just to know my message had been received.

I applied online and scheduled an interview with HR. The interview went well; I had a positive conversation with the recruiter, who seemed impressed and indicated that we would move forward with the next steps. However, despite following up three times, I have received no response. This lack of communication reflects poorly on the company's culture. If they decided not to proceed, they should have informed me. Although the company's website presents a positive image, I now have doubts about the supportiveness and helpfulness of the senior management.