The interviews were choppy and disorganized. No clear direction in how the interviews would be conducted. Follow-ups were up in the air and there was a lack of follow through.
Interview questions [1]
Question 1
Tell me about a difficult experience with a client and how it was resolved
I applied through an employee referral. The process took 3 months. I interviewed at Crayon (Boston, MA) in Nov 2021
Interview
Consisted of 5 interviews. First two were with a senior CSM manager. Next was with his counterpart. 4th was with the team lead and 5th (Presentation) was with the VP of customer success and the head of customer ops.
