I applied in-person. The process took 5 days. I interviewed at Cox Communications (Oklahoma City, OK) in Nov 2023
Interview
Uses the S.T.A.R method. Be personable, give details the questions given. Don't over complicate your thinking and answers. Best to youtube about this type of interview process beforehand. Other than that, just breath and be confident.
Interview questions [1]
Question 1
What weaknesses do I feel I have regarding the position
I interviewed at Cox Communications (Las Vegas, NV)
Interview
Interview was quick, about 5 or 6 questions were asked. After initial interview, I was given the chance to interview with a Manager. They asked a few questions and went over how the call center operates. Overall good experience.
Interview questions [1]
Question 1
Tell me about a time you had to make a touch choice related to a customer situation you faced.
I applied through an employee referral. The process took 1 week. I interviewed at Cox Communications (Las Vegas, NV) in Jul 2022
Interview
Challenging in the end. Phone call call was a breeze. Video interview wasn’t accepted first round. Reapplied . Offered the job second time. They advised that never happens. So don’t get your hopes up if you’ve already been turned down.