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      Cox Communications

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      Field Service Technician Interview

      25 Jun 2021
      Anonymous employee
      Accepted offer
      Positive experience

      Other Field Service Technician interview reviews for Cox Communications

      Field Service Technician Interview

      23 Jul 2015
      Anonymous employee
      Oklahoma City, OK
      Accepted offer
      Average interview

      Application

      I interviewed at Cox Communications

      Interview

      STAR Method of Interview. You should not be off track and stick with the STAR method. Please You Tube the STAR method of interviewing and stay on that format. Some people have been eliminated by not staying within this format

      Interview questions [1]

      Question 1

      Describe how you handled a difficult situation
      1 Answer
      1
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at Cox Communications (Oklahoma City, OK) in Oct 2011

      Interview

      It took almost three months to get a call back. After getting initial phone interview, met with three supervisors in a small room. They took turns asking questions. It was somewhat daunting, but after almost two more weeks, got a call back with a job offer.

      Interview questions [1]

      Question 1

      Talk about a time when you dealt with someone upset and was not able to correct it.
      Answer question
      2

      Field Service Technician Interview

      17 Nov 2015
      Anonymous employee
      Fort Walton Beach, FL
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Cox Communications (Fort Walton Beach, FL) in Aug 2011

      Interview

      Filled out application online, was called to take a drug screening. After the drug screening came back and interview was scheduled and I was interviewed by 2 of the field service supervisors.

      Interview questions [1]

      Question 1

      Describe a time when you had to deal with an angry customer, what did you do, what was the result?
      Answer question