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      CoverMyMeds

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      CommonSpirit Health
      3.5★Compensation and benefits

      Account Specialist Interview

      21 Jul 2015
      Anonymous employee
      Columbus, OH

      Other Account Specialist interview reviews for CoverMyMeds

      Account Specialist Interview

      28 Oct 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1+ week. I interviewed at CoverMyMeds (Columbus, OH) in Jul 2015

      Interview

      I was contacted for a phone interview within a day after applying online. The recruiter went through my resume and asked me more detailed questions about my experiences. She also asked me about my ability to problem solve and be innovative (this was a theme throughout the entire hiring process). This took about 45 mins. I was then invited for a second round interview where I went into the office and interviewed with two separate managers for a total of about an hour and a half. They asked mostly general interview questions, but some were fairly difficult to answer and required critical thinking skills. During the second interview, I was asked to recap all the information I learned during the first interview, which I found to be a little bit odd considering I just heard a wealth of information that was difficult to regurgitate without processing it myself in any significant way. A couple of days later, I was contacted for a third round project day. I came in and met with a third manager for about two hours. We went through the website, he walked me through common questions users had, and gave me a thorough understanding of the ePA process. Then, I was given some time to study and prepare, and then he came back in for a role play. He asked me questions a user would have, and I was expected to answer their questions and solve the problem. I also was required to take a logic test and a communication style test. About 24 hours later I was offered the position. Overall, everyone was extremely kind, welcoming, intelligent, and talented. I felt stretched and challenged throughout the process, but also professionally sharpened.

      Interview questions [1]

      Question 1

      Tell me about a time in your work experience where you saw a process that needed to be improved and how you went about improving it.
      Answer question
      10

      Application

      I interviewed at CoverMyMeds

      Interview

      10 minute phone call if picked, Virtual interview that can take a while to hear back from, if moved further, Project day “2 hour interview” to have a tryout for their workflow.

      Interview questions [1]

      Question 1

      Talk to us about a difficult conversation for work and how you handled it.
      Answer question

      Account Specialist Interview

      27 Jul 2021
      Anonymous interview candidate
      Declined offer
      Positive experience
      Difficult interview

      Application

      I interviewed at CoverMyMeds

      Interview

      It's a long process, come prepared to talk a lot and answer many scenario-based questions! The people are so friendly and put you at ease, so don't stress too much. Be confident, be yourself, but stay on top of your toes.

      Interview questions [1]

      Question 1

      Describe a time you had to deal with a difficult customer.
      Answer question

      Account Specialist Interview

      25 Jul 2021
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at CoverMyMeds (Columbus, OH) in Jun 2021

      Interview

      Phone interview, basic questions. Two in person/virtual interview. Situational questions are asked, how you deal with pressure, examples for each. They're interested in your personality so be you. The interviewers were very friendly and personable. Great interview experience

      Interview questions [1]

      Question 1

      Tell me a little about you Why are you interested in the company? What questions do you have for me?
      Answer question
      2