I applied online. The process took 3 weeks. I interviewed at CoverMyMeds (Columbus, OH) in Nov 2021
Interview
This was a really easy interview process and was stress free. The first interview was really quick and lasted around 10-15 minutes. They asked really basic interview questions just to get a general idea of what you are like/looking for. The second interview was an hour long and was a video call. This was a more in depth interview and I was asked questions for 45 minutes straight before the last 15 minute mock call/project day part. If you do not look at the materials they send you before, you will not be able to complete this part. If you do look at all the information sent prior to the interview, then this part will be extremely easy.
If you really want to make a good impression, come prepared with genuine questions for the interviewers and don't ask some basic question that you can find on google.
Also, a big thing that they want to see is that you have researched CMM and know key terms .
Interview questions [1]
Question 1
Tell me about a time you had a conflict with someone at work and how did you resolve it?
What are you looking for in this position?
Why do you think you would be a good fit for this position?
How has your prior work experience prepared you for this position?
Walk me through the prior authorization process.
The basic "where do you see yourself in five years" question.
Tell me about a time you had to deal with a conflict with a customer and how did you solve it?
If you had a problem with a coworker, what steps would you take to resolve it?
If you had a coworker slacking off and not completing their work, how would you solve it?
The interviewers felt like peers and were very welcoming. They made every attempt to set me up for success. It made the process less stressful. Just be prepared and you will do great!
Interview questions [1]
Question 1
These were general questions using the STAR method
Great questions from the interviewer it was a nice process that I enjoyed a lot. Straight forward interview. Overall a good experience. Nothing to be worried about. It is a great company to work for.
I applied online. The process took 1 week. I interviewed at CoverMyMeds
Interview
You have a phone interview, and then move onto a typical interview with a manager who asks the basic interview questions, if you do well you move onto a project day. You are give time to study and then you do a mock call to get a feel for what the AC role entails
Interview questions [1]
Question 1
How do you deal with an angry customer? Do you enjoy speaking with people? What is your career background?
