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      Costco Wholesale

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      Member Service Representative Interview

      24 Nov 2025
      Anonymous employee
      Farnborough, Hampshire, South East England, England

      Other Member Service Representative interview reviews for Costco Wholesale

      Member Service Representative Interview

      20 Jun 2025
      Anonymous employee
      Verona, WI
      Accepted offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Costco Wholesale (Farnborough, Hampshire, South East England, England) in Aug 2021

      Interview

      Interview was in two stages. Initially with a team manager to go over values and how you would align with the job. Second stage was with the deputy warehouse manager which included an on the spot saliva drugs test. Managers were incredibly friendly and the process was very smooth. Multiple people will be interviewing at one time and it's common to start with a group of people if you get a job offer.

      Interview questions [1]

      Question 1

      What makes you want to work at Costco specifically?
      Answer question
      Positive experience
      Average interview

      Application

      I interviewed at Costco Wholesale (Verona, WI)

      Interview

      The interview at Costco Verona was straightforward. Initially phone interview/inquiry. Then meet with manager and agm for a few typical STAR method interview. Situational scenarios that ask about your customer service and sales experience.

      Interview questions [1]

      Question 1

      How did you deal with a difficult customer?
      Answer question
      1

      Member Service Representative Interview

      14 Dec 2022
      Anonymous employee
      Meridian, ID
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Costco Wholesale (Meridian, ID) in Dec 2022

      Interview

      One two part interview after about a week was called asked why I would be a good fit then a mouth swab drug test and signed paperwork for the background checks.

      Interview questions [1]

      Question 1

      Tell us of a time you had a difficult customer/member and what you did
      Answer question
      1