The process took 1 day. I interviewed at Convergys (Erlanger, KY) in Sept 2008
Interview
First there was a computerized skills test, customer service, technical support, and typing test, if you passed you would be interviewed. At the end of interview was given a job offer and schedule.
Interview questions [1]
Question 1
interview was very simple and straightforward, why do you feel you are qualified for this position and what experience do you have?