Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Connectr

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Connectr reviews | Connectr jobs | Connectr salaries | Connectr benefits
      Connectr interviewsConnectr Customer Service Administrator interviewsConnectr interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Grafana Labs
      4.1★Compensation and benefits

      Customer Service Administrator Interview

      17 Apr 2024
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Connectr (London, England) in Apr 2024

      Interview

      Very concerning experience with Connectr at interview stage where I did not pass the first stage. Pre interview I was advised to complete a task which was to complete a review of an SOW in line with a company brief. Was advised in the task notes that they did not expect me to have a working knowledge of a task or the jargon/workplace language associated with completing such a task. The second stage of the interview consisted of scenario and situational based questions. After waiting around 3 days to obtain feedback on my interview it was that I had not completed the Statement of Work review thoroughly enough in line the with the details provided by the company brief. Perfectly fine with this response at this stage, I requested to understand where I possibly went wrong in line with the preparation of the brief. The recruitment lead advised on 2 areas of discrepancy that I should have mentioned in the SOW/brief review. As I had prepared quite meticulous notes pre meeting for the task I was able to cross reference what she said was a mistake. She mentioned 2 points that I raised in the presentation of the task and a further point that she went on to explain as a 'bonus' mark that wouldn't increase/decrease my score in the task (which of course is pointless for any marking criteria to mention) She also advised that the answers in my scenario based interviews were not succinct enough which I cannot dispute although I did provide related experience in the notes I prepared pre interview. After flagging the discrepancies in the decision making process that I found in relation to the marking of my prepared task I was advised that I was being 'aggressive' despite taking care to maintain a professional and courteous tone. It was quite insulting to have my feedback levelled at me as lacking attention to detail when the feedback call took place I was able to highlight inconsistencies in the recruitment process and the marking of the task simply by outlining what I had prepared for interview and cross referencing it with the outcome and review of how they had scored the task. I believe that this company despite being a 'DEI friendly' company has all the hallmarks of a virtue signalling capitalist venture. As a black man approaching this company for interview believing he prepared meticulously and thoroughly it was quite surprising to see that leadership and onboarding consisted entirely of white middle class individuals and I was interviewed by 3 white women. Quite the reflection of their company ethos. I would not have worked at Connectr after reading more into the comments on Glassdoor about employee experiences here. I get the feeling after a brief interview process with them that a lot of negative employee experiences are true. Avoid this company if you are talented and have something to offer, especially if you are from any background other than white middle class. They seem to have an issue with involving minority background employees in their DEI friendly company
      1
      avatar
      Connectr response
      2y
      Thank you for your feedback, we really do take all feedback on board and appreciate it. We’d love to understand more about your experience and if you feel comfortable sharing, please get in contact with us via team@connectr.com