I applied through a recruiter. The process took 2 days. I interviewed at Concentrix (Lisbon, Lisbon District) in Aug 2025
Interview
They explained who they are as an international company and later informed me with details about the available job opportunity.
They asked me to introduce myself.
I was asked well known standard questions Human Resource department will ask you at a job interview.
I asked some questions.
Interview questions [1]
Question 1
How would I handle an angry customer over the phone.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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