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      Concentrix

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      Related searches: Concentrix reviews | Concentrix jobs | Concentrix salaries | Concentrix benefits
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      Customer Advisor Interview

      21 Nov 2023
      Anonymous interview candidate
      Portugal
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Concentrix (Portugal) in Oct 2023

      Interview

      Not a good experience! Webhelp contacted me with a job opportunity and an interview was scheduled. Before this interview, I had to take 3 assessment tests, and a call simulation. The interview was not terrible but not great either. Everything seemed disorganised and there was a lot of background noise. After the 1st interview, there was a 2nd interview scheduled for the next day, in the form of a sort of Role Play call. I logged in 5 minutes before the interview - unfortunately, no one showed up but me. While waiting on call, after 10/15 minutes I contacted the hiring manager via email and never got a response. I was ghosted and no one from Webhelp had the decency to contact me or answer my email.

      Interview questions [1]

      Question 1

      How would you treat a customer who is upset? Do you feel comfortable with compliance KPIs?
      Answer question

      Other Customer Advisor interview reviews for Concentrix

      Customer Advisor Interview

      7 Dec 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix

      Interview

      The interview process was a serious of virtual questions you have to record yourself answering. Upon answering the questions they send an email with an assessment, typing test and speed test that must be completed in a certain time frame.

      Interview questions [1]

      Question 1

      What is the difference between hard wired connection and wifi?
      Answer question

      Customer Advisor Interview

      30 Oct 2025
      Anonymous interview candidate
      Belfast, Northern Ireland
      Declined offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Concentrix (Belfast, Northern Ireland)

      Interview

      Telephone call with manager accepted afterwards told start date is right away . Joined 2 weeks later easy onboarding and training is good I enjoyed it a lot. Learnt a lot about the company

      Interview questions [1]

      Question 1

      How do you manage difficult customer
      Answer question

      Customer Advisor Interview

      4 Apr 2025
      Anonymous employee
      London, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Concentrix (London, ON)

      Interview

      2 interviews with the same person. The interviewer was nice, she will make you feel comfortable and not nervous. The process took only for a day. And then was scheduled for a training

      Interview questions [1]

      Question 1

      Work experience in the past
      Answer question

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