Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Concentrix

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Concentrix reviews | Concentrix jobs | Concentrix salaries | Concentrix benefits
      Concentrix interviewsConcentrix Customer Service Representative interviewsConcentrix interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      3 Oct 2019
      Anonymous interview candidate
      Amsterdam
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Concentrix (Amsterdam) in Oct 2019

      Interview

      I have applied for an English speaking position but the recruiter contacted me and informed me that they are looking for polish speakers (I’m a native polish speaker). Even though I wasn’t interested in this language position I thought I’m going to try. I got invited for an interview to the office and a short (very quick and rushed) company presentation. There was no enthusiasm at all in any of the employees we’ve met. After that we had to take a couple of quizzes on some old computers about the windows operating system and write emails in English and our native language. Then I had an interview with my potential Team Leader and she wasn’t very polite or kind. I felt a negative vibe coming from her. She was reading her questions very fast and I felt like she doesn’t even wasn’t to speak to me. She mentioned that I left my two previous jobs after a short time and it “looks bad on my CV”. She suggested to work longer for the companies I work for... She asked too many questions about my previous company- she was asking about negative things. At the end we also had a language test which was VERY easy like on a 5th grade level... All of my tests went very very well but the team leader decided that I don’t fit for the position and tbh I was very happy that they didn’t offer me the job! the atmosphere in this office was really odd as well as the interview with the TL. I felt she was trying to attack me with some questions. I also don’t think I would get on well with that team leader. Strange place! Id just like to thank the recruiters which were very polite!

      Interview questions [9]

      Question 1

      Tell me something about yourself
      Answer question

      Question 2

      Why do you want to work here
      Answer question

      Question 3

      Describe a time when you had to make a quick decision
      Answer question

      Question 4

      What would you do if your colleague was chatting and you were working really hard and taking all the calls
      Answer question

      Question 5

      Why did you leave your previous job
      Answer question

      Question 6

      What do you think a day in our company looks like
      Answer question

      Question 7

      What’s your greatest CS strength/ weakness
      Answer question

      Question 8

      What did you not like about your previous job?
      Answer question

      Question 9

      She asked (read them from a paper) a lot of questions which you can just find in google. Nothing special/ unusual.
      Answer question

      Other Customer Service Representative interview reviews for Concentrix

      Customer Service Representative Interview

      28 May 2026
      Anonymous employee
      Cape Town
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Concentrix (Cape Town)

      Interview

      Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.

      Interview questions [1]

      Question 1

      They asked if I had experience with troubleshooting different types of technical issues.
      Answer question

      Customer Service Representative (CSR) Interview

      27 May 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Concentrix

      Interview

      It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.

      Interview questions [1]

      Question 1

      How do you respond to issues with communication?
      Answer question

      Customer Service Representative Interview

      12 May 2026
      Anonymous interview candidate
      Kentucky, IL
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Concentrix (Kentucky, IL)

      Interview

      They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
      2

      Top companies for "Compensation and Benefits" near you

      avatar
      GHG Corp
      3.7★Compensation and benefits