I applied through an employee referral. The process took 2 days. I interviewed at Concentrix (Bengaluru) in Aug 2018
Interview
FTF Interview would be of three rounds, First round is the HR round where the HR would look up to your Resume and see if you eligible for the process, Second round is Voice and Accent round, Since it is an outsourcing company, Your communication skills should be average. They will ask you to talk about yourself, Listen to some mock calls and see if you understand. The third round; Operations : Operational Manager would check how good you are technically and see if you are aware of the product.
I applied online. The process took 2 weeks. I interviewed at Concentrix in Apr 2025
Interview
It was not easy. It went for around 53 minutes. The interviewer was really friendly. He started with basic introductory question and that the level of hardness got increased for the question. Although I didnt get selected, I learnt alot.
Interview questions [1]
Question 1
How would you deal with and angry or difficult customer?
it's quite hectic process and lot of rounds will be there and the details are not precise and they need to check multiple things which is not required as well the salary
I applied online. The process took 2 weeks. I interviewed at Concentrix (Kuala Lumpur) in Oct 2021
Interview
Straightforward, interview with team leader who listed all the responsibilities and expectations of this role. Stated clearly that no previous experience was necessary, since there would be 1 month of classroom training.
Interview questions [1]
Question 1
Do you have any technical background? (though this was not a dealbreaker)
