I applied online. The process took 1 week. I interviewed at Concentrix (Oshawa, ON)
Interview
They have you view some basic information in a slide show. They ask you questions about how you deal with customers you have difficulty understanding, as well as customers who are upset.
They will probably hire almost anyone, so it's a good opportunity if you need something, or need experience on your resume.
Interview questions [1]
Question 1
What challenges or problems do you expect in this line of work?
Telephone interview with a recruiter followed by a one stage in person competency based interview with one or more hiring managers. Also a short written and numerical test. Feedback provided the following day by phone call.
I applied online. I interviewed at Concentrix (Hamilton, ON) in May 2026
Interview
Straight forward interview with basic questions. The usual in any interview no need to complicate things and just answer based on your experience. It took 15 minutes over all on the final interview.
I applied online. The process took 3 weeks. I interviewed at Concentrix (Berlin) in Sept 2025
Interview
The interview was postponed three times; on the third occasion, they did not even show up. Incredible! I cannot recommend this company at all, since their behavior shows total disrespect and complete lack of professionalism.
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