I applied online. The process took 2 weeks. I interviewed at Concentrix (Dallas, TX) in Mar 2017
Interview
Phone interview was fairly simple. They inquire about your experience with customer service, as well as basic knowledge of operating a computer. Some questions require you to search a web browser for an answer.
Interview questions [1]
Question 1
How do you handle a customer who doesn't understand what you're trying to explain to them?
