I applied through an employee referral. The process took 1 week. I interviewed at Concentrix (Gurgaon, Haryana) in Sept 2022
Interview
Includes HR round, Versant Round, salary negotiations and Operations round. Online Hiring process is better than the On site Recruitment. however you are less likely to get the online process response.
Other Senior Customer Service Representative interview reviews for Concentrix
I applied through an employee referral. The process took 4 weeks. I interviewed at Concentrix (Kuala Lumpur) in Jul 2021
Interview
HR qualifications of salary expectation via phone. It took 2-3 days to proceed the interview with the hiring manager
Hiring manager round - Friendly and open hiring manager. He later was one of the best manager I've had in my career experience.
Mock calls 3 rounds, it was stressful because of high expectations from QA agent.
Interview questions [1]
Question 1
1. Introduce yourself
2. Strength ? Weakness?
3. Experience working at past company?
4. Expectation working here
5. Why switching job?
I applied through a staffing agency. I interviewed at Concentrix (New Delhi) in Sept 2018
Interview
Interview process was divided Into 3 rounds..
Hr, test ops and final round was Sr. Manager..
Test was conducted online.. technical questions were there..
Cleared the interview got selected
Amazing culture supported by people who truly Fanatical about our Clients and Staff! Great leadership, amazing people, and a lot activities to keep things fun at work. There are tremendous opportunities for growth an advancement. I started my career as a call center agent almost 19 years ago and have turned an entry level position into a great career. There are really great programs that help teach you about the...Show
