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      Compass

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      Product Expert Interview

      10 Jul 2018
      Anonymous interview candidate
      New York, NY

      Other Product Expert interview reviews for Compass

      Product Expert Interview

      24 Mar 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Compass (New York, NY) in Apr 2018

      Interview

      Was a referral through a current employee, stated out as a phone call lasting around 30 minutes. Conversation went well. After the phone interview was completed within 20-30 minutes later, was invited for an in person interview in their HQ (Downtown NYC). During the week up to the interview, the initial person scheduled to interview was swapped for a different individual. Compass was transparent about this and continued with email updates. Getting to the interview, met with another individual different from the person suggested I was going to meet. We small talked on our way to the conference room. Everything seeming went well till I explained I worked on campaigns advocating for families with higher financial needs. That caused the conversation to go sour as I was reminded that Compass is a LUX brand and was asked how would I transition to working for a brand like compass. I explained I wear man hats, while advocacy, I also have worked for a LUX brand that advertises humanity (similar to Compass). The energy felt right, we got along great by the end of the interview and on their way to get the second person (who was going to be my manager for the position) it was suggested I ask more questions. Second person came, we moved to another conference room as the room we used was booked and again, had another great conversation. We both came the same previous employer at one point which made the conversation feel familiar. We shook hands and was said I will hear back by Friday. (3 days later). This is how it got sour. After Friday, heard nothing back. Waited the weekend, still nothing, Sent a thank you email on Saturday. No reply or update during the following week, till I reached out to the recruiter who set everything up. They said they'll get back to me as soon as possible and by the end of the day I received a generic decline email. Nothing personalized, no feedback, no reasons. Really disappointed considering how fast things were moving to get the interview started. My feedback to them is to keep your word on timeline and provide valuable feedback to help people grow when you do not accept them as a new employee. I would consider joining their team again the future.

      Interview questions [5]

      Question 1

      Explain a moment you had a difficult time training someone.
      Answer question

      Question 2

      What was the worse day at work you ever had?
      Answer question

      Question 3

      How do you deal with people that aren't easily wanting to learn something new?
      Answer question

      Question 4

      How would you sell XYZ product?
      Answer question

      Question 5

      Tell us about a time you had to provide feedback.
      Answer question
      2

      I applied online. I interviewed at Compass

      Interview

      A short two phone interview. Process has clearly changed in two years. I interview with someone in NYC, and then another person in SF. Was offered the job a day later.

      Interview questions [1]

      Question 1

      How do you help a difficult customer?
      2 Answers

      Product Expert Interview

      17 Feb 2019
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Compass (Los Angeles, CA) in Jan 2019

      Interview

      The recruiter and agents I interviewed with were all friendly and kind throughout the process. During my phone screen, the recruiter gave very candid advice. They provided feedback and ultimately went with other candidates since they thought I lacked enough presentation experience.

      Interview questions [3]

      Question 1

      How do adults learn?
      1 Answer

      Question 2

      Why do you want to work from Compass?
      Answer question

      Question 3

      Describe the best/worst presentation you've ever given
      Answer question
      1

      Product Expert Interview

      1 Apr 2019
      Anonymous employee
      Beverly Hills, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 5 weeks. I interviewed at Compass (Beverly Hills, CA) in Jan 2019

      Interview

      Interview consisted of an email interview, a phone interview, and an in person interview with three different Compass employees. The process was fairly simple and straight forward. After each round I advanced in, I was communicated with quickly to let me know about next steps. There was one hiccup where I expected to get an offer and ended up needing to wait a week due to logistics on behalf of the business.

      Interview questions [1]

      Question 1

      The person who would become my direct report asked me why I left my previous job and if I should have spent more time there before departing. This was a great question because it caught me off guard and it forced me to think about and demonstrate my decision making for life decisions bigger than finishing a project or working with a team. Excellent question!
      Answer question