It was easy. There were three other hirers in the room with me taking turns asking queSTIONS. They allowed me time to ask them any questions I had as well and I did.
The interview process consisted of practical knowledge and troubleshooting experience. You will be trained on the job, so they really want to see how you think and determine your character.
Interview questions [1]
Question 1
Describe a time you had to think outside the box to solve a problem?
I applied through an employee referral. The process took 3 months. I interviewed at Comcast (Rohnert Park, CA) in Dec 2018
Interview
During the initial process, I was interviewed over the phone and they asked simple scenario questions. Then, they told me I was going to get another interview but with supervisors. I was interviewed by three supervisors and they also asked scenario question plus behavioral question. The supes were pretty laid back and were awesome to work with.
Interview questions [1]
Question 1
Tell a time when you have a customer who was not happy, how did you handle the situation?