I applied online. The process took 1+ week. I interviewed at Comcast (Springfield, MA) in Dec 2017
Interview
It was a large group presentation and an interview with a manager. It’s was about 30min long. I was there for about 2 1/2 hours. Everyone was very friendly and the pay is awesome
The first interview was a phone call, the second interview was virtual using the computer. It wasn't too tough, the recruiter asked the usual questions, and the usual follow up questions.
Interview questions [1]
Question 1
Tell me about a difficult customer you had to deal with in the past and what did you do.
I applied online. The process took 4 weeks. I interviewed at Comcast (Plymouth, MI) in Jul 2016
Interview
Phone interview for 15 minutes, in person group interview, 1 on 1 interview. Takes about 2 1/2 hours total. You will get a email if you did not get the job, a phone call if you did. Then the background and drug screen. Whole process takes about a month if hired.
Interview questions [1]
Question 1
Tell me about a time you worked with a difficult customer