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      Retention Customer Account Executive Interview

      2 Aug 2017
      Anonymous interview candidate
      Jackson, MS

      Other Retention Customer Account Executive interview reviews for Comcast

      Retention Customer Account Executive Interview

      17 Apr 2017
      Anonymous employee
      Sterling Heights, MI
      Accepted offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Comcast (Jackson, MS) in Jul 2017

      Interview

      The process was way drawn out. I received an email from a recruiter, went through all the screening. While waiting for an interview, I checked the status and the position was cancelled. Ok cool but no one ever notified me. I reached out to the recruiter and she never got back in touch with me. RUDE. I applied online again for a different position, during that time I was contacted by another recruiter. She set me up for an in person interview. The interview was with about 30-40 other people. Never heard a thing from that.

      Interview questions [1]

      Question 1

      Typical customer service behavioral questions
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Comcast (Sterling Heights, MI)

      Interview

      Answered questions to demonstrate your knowledge of how to gain a client opposed to losing one. The questions were job appropriate and challenging. I appreciate the difficulty which compliments my skill level and expertise.

      Interview questions [1]

      Question 1

      Various questions asked
      1 Answer
      1

      Customer Account Executive (Retention) Interview

      19 Jul 2016
      Anonymous interview candidate
      Jackson, MS
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Comcast (Jackson, MS) in Jul 2016

      Interview

      The process is lengthy but worth it. Phone pre screening.., the phone interview.., then a face to face to go over the job and duties. Everyone seemed nice at the office and the recruiter was very helpful. Currently waiting for an offer. Just be yourself and smile and be able to explain everything on your resume

      Interview questions [1]

      Question 1

      What separates you from the other candidates outside?
      Answer question