I applied through other source. I interviewed at Coach (Toronto, ON) in Mar 2016
Interview
The interview first interview was with the store manager was quite standard.
The second interview was with the district manager, most of the time she was discussing the store's goal and company benefits with me.
The last interview was a floor interview. They picked a location and put me on the floor for 1 hour. Their store associate manager was observing my reaction to the walk-in customers.
Easy interview
Application
I applied online. The process took 4 weeks. I interviewed at Coach (Cannock, England) in Aug 2024
Interview
Laid back, easy, relaxed.
Asked me to describe myself. Asked me what makes good customer service. Asked my strength's and weaknesses. And why I want to leave my current job
I applied online. The process took 2 weeks. I interviewed at Coach in Jan 2016
Interview
Emailed resume, received call for interview within 24 hours. Had a sit down with the manager she explained the position making it clear this was for an advanced seller at expert level, told me about the perks. Was a bit misleading in that the ad was for full time but when I met up with her it changed to part time. Next step was to meet with the regional. I met with her we spoke about the brand some more, as well as my experience which she was impressed by, however she really beat around the bush with pay. I told her what I was expecting she mentioned they had a pay scale but didn't go any further. I didn't hear back from them.
Interview questions [1]
Question 1
What inspired you to apply at Coach? Do you know what SPH stands for?
What does customer service mean to you?
