I applied in-person. The process took 1+ week. I interviewed at Coach (Toronto, ON) in Oct 2011
Interview
The group interview was very standard for retail positions. We talked the brands we like (are loyal to), a good customer service experience we've previously had, a time when we had to learn something new and how did that go, what makes people want to come back to a store. And we each had to sell an item we had with us, so I attempted to sell the coach bag I had with me to the store manager and she seemed very pleased with my brand knowledge. I found out I was hired and so was the other girl in the group with me, and we were the only ones showed up in the dress code specified by the manager when we handed in our resume in the store.
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?
I applied through a staffing agency. The process took 1 week. I interviewed at Coach (Singapore)
Interview
Pretty easy and standard questions which were not very tough. They wanted to see my the personality and attitude towards work. Overall it was a good interview and they were very nice and polite.
